Job Description
As a Senior CloudOps Engineer, you will be solving problems and partnering with our clients to help them build and modernise their applications, develop good practices and get the most out of their technology landscape. This role is BAU focused and ideal for someone who thrives in complex cloud environments, has deep AWS expertise, and can operate as a technical escalation point for delivery and operations teams.
In this role, you will act as a Level 3 escalation point for AWS infrastructure, platform, and application-related issues. You will Design, implement, and support highly available, scalable, and secure AWS solutions and manage and optimise AWS environments for clients operating within Microsoft-centric ecosystems (e.g., Windows Server, Active Directory, Azure integrations). Additionally, the role requires providing performance, security, and cost optimization recommendations for cloud services, enabling greater process efficiencies and improvements, as well as capability enhancements. You should be able to contribute to project-based delivery work, including building and deploying new cloud solutions.
On a day-to-day basis, you'll lead incident response, problem management, and root cause analysis for critical issues, be hands-on in developing code, shaping requirements, designing and deploying solutions, and setting up good engineering and quality practices. Drive automation and infrastructure-as-code using tools such as CloudFormation or Terraform. You will also be involved in Ops and afterhours production support (24*7) roster-based on call. Most of all, you'll have strong consulting skills, curiosity and a desire to add value.



