Job Business Analyst, Canberra

Company:

Victor

Description:

We are seeking a talented individual to join our Victor Insurance team. This role will be based in our Melbourne OR Sydney office. This is a hybrid role that has a requirement of working at least three days a week in the office.

The role: Business Analyst

Within this exciting, dynamic and fast paced team, the Business Analyst will work closely with business leaders, our Underwriting class owners and the wider business to design, development and enhance our digital underwriting products, underwriting approach and improve our digital capabilities. Additionally working with data teams to deliver business intelligence, insights and analytics to support the achievement of the business objectives.

What can you expect?

• Full on the job training

• A platform to build on existing knowledge and an opportunity to learn new skills in a continuous improvement environment

• To build and maintain an excellent rapport with our clients, providers and colleagues across the Group

What you will be rewarded with?

• You’ll receive access to a range of Corporate Employee benefits

• In addition, you will get in-depth on the job training and learn about insurance, insurance broking as well as building relationships within the business and outside with our partners.

We will rely on you to:

• Work closely with the business in respect of all product development matters, from design to implementation including scoping and specification and taking ownership of delivery.

• To support the agreed product review programme and work with stakeholder to deliver subsequent enhancements.

• Provide solutions to improve efficiencies for issues identified within product, process or underwriting performance.

• Ensuring business objectives, quality standards and regulatory standards are maintained.

• Assemble, monitor and lead a project team as required

• Work with the business to identify, manage and resolve product or process defects and support in achieving the required level of operational effectiveness.

• Extraction, analysis and presentation of data relating to product, system, user and customer behaviours.

What you need to have:

• Awareness of e-trade insurance products, systems and processes.

• Basic knowledge of the insurance industry and the insurance placement process.

• An understanding of underwriting and broking processes.

• Strong MS Excel knowledge and experience.

• Requirements gathering experience.

• Understanding of the software development lifecycle

• Experience of working within a Regulated FCA environment.

• Excellent interpersonal skills with the ability to develop effective, long-term relationships.

• Working well under pressure and ability to adapt and remain flexible in approach.

• Thorough organisational skills with effective prioritisation of workloads.

• Strong analytical skills.

• Have an awareness of areas such as the General Insurance Code of Practice, Insurance Contracts Act, Data Protection Act, Money Laundering, and their impact for business/processes.

What makes you stand out:

• Strong understanding of SaaS insurance underwriting platforms, products and associated operating models.

• Strong experience working with digitally trading insurance products and platforms.

• Consultancy and advisory skills (leading meetings, listening and analysing in real time, developing and maintaining relationships with stakeholders).

• Recognising personal development needs and taking responsibility for continuous learning.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Please note: All offers of employment are contingent upon clear results of a thorough background check including criminal record check, previous employment history and financial stability. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

About Victor Insurance:

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Victor offers a connected culture of talented, inspired individuals, and a work environment where colleagues can grow and succeed. At Victor, your voice is heard, your skills are sharpened and your ambitions nurtured. We value diversity in thought and background and are looking for individuals who are up for the challenge of creating the insurance enterprise of the future. If that’s you, join us on our journey—with us by your side, you’ll be ready to tackle tomorrow’s challenges. Victor Insurance Managers LLC (“Victor”) is one of the world’s largest managing general underwriters with locations in the US, Canada, UK, Netherlands, Germany, Italy, and Australia. It handles more than $4 billion USD in premium on behalf of numerous insurance carriers, through a large network of more than 20,000 active insurance agents and brokers. With deep, specialized underwriting expertise, the company delivers a wide range of insurance solutions – from specialty property and casualty and professional liability insurance to group and retiree benefits. Victor is committed to building on 65-plus years of experience to develop products and services that address the complex needs of its customers. For more information, visit https://www.victorinsurance.com.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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