Job Facilities Coordinator - Westfield Mt Gravatt, Canberra

Your opportunity

We have a great opportunity for a Facilities Coordinator to join our team at Westfield Mt Gravatt.

Reporting to the Assistant Facilities Manager, you’ll support the day-to-day operations of the centre with a focus on maintaining high standards across all facilities. You’ll play an important part in ensuring a safe, functional, and well-presented environment for our retailers, and a consistently positive experience for our customers.

About the Role:

As a Facilities Coordinator, your responsibilities will include:

• Supporting the centre team in delivering top-quality hard and soft services to enhance the customer and retailer experience.
• Managing the CMMS (Computerised Maintenance Management System) to prioritise and track work orders.
• Assisting in environmental and sustainability initiatives, improving outcomes through reporting and stakeholder engagement.
• Ensuring maintenance, repairs, and capital works are completed accurately, on time, within budget, and to a high standard.
• Communicating effectively with key internal and external stakeholders.
• Building strong relationships with service providers to ensure timely, compliant, and budget-friendly delivery.
• Addressing and resolving customer and retailer facility-related concerns while collaborating on cross-team projects.
• Understanding and supporting the delivery of Reactive Maintenance SLAs.

The role is being offered as a full-time permanent position based onsite at Westfield Hornsby.

What sets you apart

• Experience in retail, property, hospitality, facilities, or building management.
• Strong customer service skills and excellent administration abilities.
• Proven ability to supervise contractors, clarify instructions, and manage stakeholder priorities.
• Comfortable using business and building management systems.

Applications close: Friday 17th November 2025